“For all of us at Volunteering Matters this has been amazing. Your report was really intuitive and astute and hit the nail on the head. You captured the zeitgeist of this moment for us, when we really needed a sense check, and held up a really clear mirror to us on where we’re at and where to go next."

“I wanted to say a massive thank you for getting the team through their sprint on user-centred democracy. The playback was excellent and I've never heard such glowing feedback before.”